(5.0 / 5)1725+ Ratings

Wilson Reviews

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Overall Rating

5.0
13 Reviews
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About Wilson

Wilson Products is a privately owned company in Easton, PA, founded over 70 years ago. It serves as a distributor of various compressed gases, welding supplies, and industrial supplies. These products cater to a variety of industries like welding & fabrication, medical, laboratory, and many more. The company prides itself on being available to customers 24 hours per day and 7 days per week.

In terms of services, Wilson Products offers delivery services for gases, supplies, and/or equipment to customer locations. They also provide cylinder maintenance & repair, hydrotesting & requalification, and valve repair & replacement services.

The company's specialties include Industrial, Medical & Specialty Gases, Industrial Supplies, Welding Supplies, and Dry Ice. They also offer demonstrations of the most up-to-date technology in welding, cutting & industrial equipment, either in their fully equipped demo room or at the customer’s location.

Wilson Products is committed to providing the best service and products in the Compressed Gasses and Industrial & Welding Supply Industry. They believe in solving their customers' problems and not creating new ones. Their motto is "We Provide Solutions & Good Feelings."

Wilson Pros & Cons

Pros and Cons of Wilson.com

Pros:

  • Product Quality: Many customers appreciate the quality of Wilson products, particularly their gloves and sporting equipment.
  • Variety: The website offers a wide range of products catering to various sports, making it a one-stop shop for athletes.

Cons:

  • Customer Service: Numerous reviews highlight poor customer service, with complaints about unresponsive support and lack of follow-up.
  • Shipping Issues: Customers have reported delays and complications with shipping, leading to dissatisfaction.
  • Pricing: The overall pricing is considered high, which may deter budget-conscious consumers.

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Wilson Customer Reviews (13)

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James Marsh
James Marsh
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Feb 12, 2023
Gwendolyn McCoy
Gwendolyn McCoy
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Feb 11, 2023
John Hamilton
John Hamilton
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Feb 11, 2023
Mary Quiles
Mary Quiles
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Feb 10, 2023
Theresa Bailey
Theresa Bailey
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Feb 9, 2023
Cameron Conway
Cameron Conway
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Feb 9, 2023
Wendy Kelley
Wendy Kelley
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Feb 9, 2023
Bruna Melo
Bruna Melo
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Feb 9, 2023
Oliver Wall
Oliver Wall
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Feb 9, 2023
Anna Lemann
Anna Lemann
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Feb 8, 2023

Wilson Customer’s Q&A

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Wilson Features and Benefits

Key features and benefits of Wilson.com include:

  • Quality and Performance: Wilson is known for its high-quality sports equipment, particularly in tennis and golf. Their products consistently impress with excellent performance and value.
  • Design and Aesthetics: Wilson clubs feature sleek and modern designs that appeal to many golfers. They use carbon fiber elements that contribute to both the aesthetic and performance aspects.
  • Variety and Diversity: Wilson offers a diverse range of club types to cater to various player preferences and skill levels.
  • Affordability: Despite the premium quality and performance, Wilson golf clubs often come at a more affordable price point compared to other major brands like Callaway or TaylorMade.
  • Forgiveness: One of the key features of Wilson clubs is the oversized face, which creates a large sweet spot. This means that even if you don’t hit the ball perfectly, you still have a good chance of getting a decent shot. This forgiveness is especially beneficial for beginners who may struggle with consistency and accuracy in their swings.

Remember, the experience can vary based on individual preferences and needs. It's always a good idea to do thorough research before making a purchase. Happy shopping!

Wilson Pricing

Pricing Information

The pricing for products on wilson.com is determined at the time of order placement.

Key Details:

  • Price Changes: Wilson reserves the right to change prices at any time without prior notice. Any price increases will only affect orders placed after the change.
  • Sales Tax: Applicable sales tax will be added to orders where required by law and will be included in the total price displayed during checkout.
  • Shipping and Handling: Prices do not include shipping and handling charges, which will be itemized separately in the shopping cart and on the order confirmation email.

Customers should refer to their order receipt for the final pricing details.

Payment Method

Payment Methods

Wilson.com accepts various payment methods for purchases.

Accepted Payment Types:

  • Credit Cards:
    • American Express
    • MasterCard
    • Visa
  • Debit Cards: Approved debit cards are also accepted.
  • PayPal: This option is available for transactions.

Important Notes:

  • Payment will be charged at the time of order placement.
  • Ensure that the billing name and address match the information on file with the card issuer to avoid payment issues.
  • Sales tax may be applied based on the shipping location, and this will be reflected in the order confirmation.

Wilson FAQs

FAQ

Wilson Return Policy?

Return Policy Overview

Items purchased at wilson.com can be returned within 60 days of the original purchase date.

Key Points:

  • Return Shipping Costs: Customers are responsible for return shipping unless there was an error with the order.
  • Condition of Items: Products must be in as new condition and returned in their original packaging with tags attached.
  • Custom Products: Custom orders and strung racquets are final sales and cannot be returned.
  • Refund Processing: Refunds are processed back to the original payment method within 3-5 business days after the return is verified.
  • Exchanges: Direct exchanges are not accepted; a return and reorder process is followed instead.

For more detailed instructions on initiating a return, customers should refer to the return form available on the website. If further clarification is needed, contacting customer service is recommended.

FAQ

Wilson Alternatives

Here are some alternatives to Wilson.com:

  1. Dick's Sporting Goods
  2. EMS (Eastern Mountain Sports)
  3. MC Sports
  4. TGW (The Golf Warehouse)
  5. Cabela's
  6. Spalding
  7. Molten
  8. Baden Elite Indoor
  9. Vegas Golden Knights Shop
  10. Dallas Stars Shop

These sites offer a variety of sports goods and equipment similar to Wilson. They are well-known for their quality products and customer service. Remember to check out their websites for the latest deals and promotions. Happy shopping!

FAQ

How To Open A Wilson Account?

To open an account on Wilson.com, follow these steps:

  1. Visit the Wilson.com website.
  2. Click on the "Sign In" option.
  3. Select "New Customer? Register".
  4. Fill in the required fields such as First Name, Last Name, Date of Birth, Password, and Confirm Password.
  5. Click on "Create an Account".

Once the account is created, users can sign up for newsletters to receive the latest information about products, promotions, events, and more. Enjoy shopping at Wilson.com!

FAQ

Can you provide more details about Wilson.com's pricing structure?

Wilson's Business Solutions simplified their pricing structure in July 2022. The new structure is based on a NET price only, which is the value at which a product or service is actually sold. This price will have a straightforward discount that applies to purchases. The level of discount is based on the account volume. Some items in the catalogue may not have additional discounts as they are low-margin items that are already priced very competitively. The change in the pricing structure was made to make prices more meaningful and account discounts easier to follow. Prior to this change, Wilson's used to have two prices that applied to Office Products: a LIST price, and a NET price. The LIST price has been phased out in favour of more straightforward NET pricing. The LIST price was a basic price of an item as published in a catalogue or the MSRP price list before any discounts were taken off. It was usually at a price that was higher than any customer would ever pay for it, but it existed in order to calculate a discount. This type of pricing was visible as the “MSRP” on their website, and on customer invoices under the “Regular Price” column until July 2022. The NET price is now listed for almost all OP items in the catalogue. Some NET items in the catalogue will have additional discounts and some will not. Items that are already priced very competitively may have no further discounts available. The Pricing Team works very hard to ensure the NET prices are competitive even before discounts apply.

FAQ

What is covered under the warranty?

Wilson warrants the Products against non-conformance with Wilson material and workmanship specifications for the applicable warranty period listed on the product under specific conditions.
FAQ

Why did I get charged more for my order?

You might notice a temporary authorization charge of up to 5% of your order total on your statement. This charge is used to validate your card before processing and will disappear once your final tax amount has been collected.
FAQ

What is Wilson's return policy?

Wilson offers returns on most items within 30 days of receipt of shipment, except for custom product orders that are final and cannot be returned.
FAQ

When will I receive my refund?

Once your return/item(s) are received back at Wilson's warehouse, your refund will be processed back to the original form of payment within 3-5 business days.
FAQ

Can I return a product that was given to me as a gift?

Yes, but you will need the original order confirmation number and email address used to initiate the return, and the refund will be applied to the original form of payment.
FAQ

What are the shipping and handling fees?

Ground shipping is free for all orders over $50, and second day and overnight shipping options are available for most products at an additional cost displayed at checkout.
FAQ

Can I ship to an international address?

No, Wilson can only ship orders to the 50 United States at this time.
FAQ

Wilson.com Return Policy?

Wilson.com offers returns on most stock items within 30 days of receipt of shipment. However, it's important to note that custom products cannot be returned. In the event Wilson is unable to cancel your order, you may be able to return an item for a full refund. For more information about returning items, please refer to Wilson’s Return Policy. For cancellation of custom orders, please refer to the “Custom Products Terms” section.

As for the shipping policy, Wilson offers free shipping on orders over $50. If you are shipping to states where sales tax is charged, the appropriate charges will be added to your merchandise total and displayed in your order. Prices for the Products do not include charges for shipping and handling. Separate charges for tax and shipping will be itemized in your shopping cart and on shipping confirmation email.

FAQ

About Wilson.com Popular Products and Services?

Wilson.com is the official website of Wilson Sporting Goods Co., a leading manufacturer of high-performance sports equipment, apparel, footwear, and accessories. The site offers a broad selection of Wilson gear and apparel, including exclusive custom builders to make it your own. Some of the popular products and services include:

  • Men's and Women's Sportswear: The site offers a range of sportswear for both men and women, including dresses, tops, polos, and bottoms.

  • Infinite Putters: A new line of infinite putters is available for golf enthusiasts.

  • 2024 Releases: The site features top releases for 2024, including the latest technical advantages and exclusive limited-editions. Some of these include NCAA® Champion Basketballs, Game Model Gloves, Classix Stand Golf Bag, and Pro Staff 87 Shoe.

  • Customization Service: Customers can customize their golf clubs with exact specifications tailored to their playing style.

Free shipping is offered on orders over $50. The company was founded in 1914 in Chicago, Illinois, and has a rich history of innovation across multiple sports, including tennis, baseball, padel, football, basketball, volleyball, pickleball, and golf. Wilson is also a trusted partner of major sports leagues, including the NBA, WNBA, NFL, NCAA, and Grand Slam Tennis Championships. The company's equipment, game balls, and apparel are thoughtfully designed and developed to empower athletes at every level around the world to perform at their best.

FAQ

About Wilson.com Payment Method?

Payment on Wilson.com can be made using a credit card, debit card, or other approved methods. Approved methods of payments include Visa, MasterCard, Discover, and American Express credit or debit cards. Additionally, payment can be made using a PayPal account or a Klarna account, which allows payment over four installments. There is also an option to pay using a gift card purchased directly from Wilson.com. However, gift cards from other providers are not accepted. Please note that all these details apply to purchases made within the United States. It's important to provide accurate payment details when placing an order. The terms of sale apply to purchases made on the Wilson family of brands' websites, including Wilson.com. These terms create a legally binding agreement between the customer and Wilson Sporting Goods Co. regarding orders placed for products available via the platform. The terms of sale posted on the platform at the time of placing the order will govern that purchase. Please read these terms carefully and check that the details of the order are complete and accurate before submitting the order.

FAQ

Is there any information on discounts or promotions at Wilson.com?

There are several discounts and promotions available at Wilson.com. There is a 15% off sale for active, reserve, retired military and their families. There is also a 10% off code for select items. Customers can get 4% cash back for purchases sitewide. Free shipping is available for orders over $50. There is a 15% off sale for first responders and a 10% off sale on sportswear. There are also unverified coupons for free two-day delivery and 10% off sitewide. Some expired coupons include 50% off sitewide and free shipping on orders over $99. There are also appreciation savings where first responders, military members, veterans, and healthcare workers can save 15% on every purchase at Wilson. There are also deals from 10% to 60% off available. Please note that these offers were last validated on April 18th, 2024, and may have changed since then. It's recommended to check the Wilson.com website for the most current promotions and discounts.

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